Air New Zealand is again under investigation over the credit card fees it charges passengers.It is the second time in a year the airline has come under scrutiny for fees that could breach the Fair Trading Act. The airline charges a $4 processing fee on all domestic bookings made by credit or debit card...Yes indeed, a government watchdog, always on the alert for corporates adding surcharges to their fees, are worried that AIR NZ are gouging the customer. Adding an extra surcharge on top of the total price.
And yet, the requirement for AIR NZ, and indeed every single business and council in NZ to add an additional fee of 15% on the top never gets any sort of scrutiny at all. Oh, the hypocrisy.
Watchdog investigates wrong surcharge