Hey all.
I have a question which relates to my job.
I work in administration, and part of my job is phoning debtors; like everyone who does the job, it's really not my most favourite time of the month.
The thing which especially peeves me is that our terms (much like most businesses) are that people pay us by the 20th of the following month. This is all well and good, but my boss wants me on the phone RIGHT ON the 20th of the month asking debtors when they are going to pay.
This strikes me as being very rude and most unbusinesslike. I don't mind phoning people if they are a week to 10 days late or perhaps at the beginning of the next month, but right on the 20th just seems too soon to me.
My boss has even given me a written warning because of my reluctance to do it.
What is the generally accepted practice?
I know our business usually doesn't get phoned until we're in 30 days or 60 days.
The boss says he has to know for cash-flow reasons, but still....
I have a question which relates to my job.
I work in administration, and part of my job is phoning debtors; like everyone who does the job, it's really not my most favourite time of the month.
The thing which especially peeves me is that our terms (much like most businesses) are that people pay us by the 20th of the following month. This is all well and good, but my boss wants me on the phone RIGHT ON the 20th of the month asking debtors when they are going to pay.
This strikes me as being very rude and most unbusinesslike. I don't mind phoning people if they are a week to 10 days late or perhaps at the beginning of the next month, but right on the 20th just seems too soon to me.
My boss has even given me a written warning because of my reluctance to do it.
What is the generally accepted practice?
I know our business usually doesn't get phoned until we're in 30 days or 60 days.
The boss says he has to know for cash-flow reasons, but still....